Privacy Policy
Last updated: January 30, 2025
1. Introduction
RunPitch is operated by Plardalabs ("Company", "we", "our", or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered proposal generation service.
By using RunPitch, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Account Information
- Name and email address (via Google OAuth)
- Profile picture (if provided by Google)
- Account preferences and settings
2.2 Usage Information
- Freelancer profile information you provide for proposal generation
- Job descriptions you input for analysis
- Generated proposals and history
- Subscription and payment information
2.3 Technical Information
- IP address and browser type
- Device information
- Usage analytics and logs
3. How We Use Your Information
- To provide and maintain our proposal generation service
- To process your subscription and payments via Flutterwave
- To personalize your experience and improve our AI models
- To communicate with you about updates, support, and promotional offers
- To detect and prevent fraud or abuse
- To comply with legal obligations
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- AI Service Providers: OpenAI and Anthropic to process your proposals (subject to their privacy policies)
- Payment Processor: Flutterwave for subscription billing
- Authentication Provider: Google for sign-in services
- Legal Requirements: When required by law or to protect our rights
5. Data Security
We implement industry-standard security measures to protect your data, including:
- Encryption of data in transit (HTTPS/TLS)
- Secure database storage with MongoDB Atlas
- Encrypted storage of API keys (for BYOK users)
- Regular security assessments
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your data for as long as your account is active or as needed to provide services. Proposal history is retained based on your subscription tier. You may request deletion of your account and associated data at any time by contacting us.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
8. Cookies
We use essential cookies for authentication and session management. We do not use tracking cookies for advertising purposes.
9. Children's Privacy
RunPitch is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at: hello@plardalabs.com